Alternative arrangements being put in place for affected customers

Following the news that airline FlyBe has ceased trading today (5 March), Premier Travel will be working to ensure any customers who have a booking with Flybe flights, both in resort and due to travel, are taken care of.

All customers that have booked with Premier Travel which includes a flight with FlyBe are 100% financially protected.

An emergency team has been set up at Premier Travel’s head office to contact all affected customers.

Paul Waters, Director of Premier Travel, said: “Everyone at Premier Travel is sad to hear that FlyBe has ceased trading. Our customers and their travel plans are our priority and we will be contacting them to reduce the impact of this news.

“We have a number of customers booked on FlyBe flights throughout 2020 and we will be dealing with these departures in date order. We appreciate your patience while this takes place.

“Our thoughts go out to our friends and colleagues at FlyBe and to all customers whose holidays have been affected. All of our bookings are financially protected so we will now be working to find alternative routes or flights for customers.”

Customers with any concerns are asked to contact their local branch. See:

For further information:

Natalie Robinson - Communications Executive


Tel: +44 (0)1223 535 260

About Premier Travel

Premier Travel is a privately owned, independent travel agency who have been in travel since 1936. They have 21 branches in East Anglia and the South East of England. Their long serving staff have excellent destination knowledge and their own client base who book with them each year.

Branch locations

Premier Travel branches in: Bexhill, Bishops Stortford, Bury St Edmunds, Cambridge (Sidney Street), Cambourne, Dereham, Ely, Halstead, Haverhill, Huntingdon, Mildenhall, Newmarket, Norwich (Bedford Street), Norwich (Reepham Road), Reigate, Royston, Saffron Walden, Seaford, St Ives, St Neots, Sudbury, Swaffham, Wymondham Protection Status

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