Premier Travel - Nicky Urbanides
Nicky Urbanides - Premier Travel Norwich, Bedford Street

Nicky Urbanides

Tell me about your travel background…

“I have held a senior position at Travel Centre for over 23 years and still love working in travel. I joined Travel Centre in 1990 and spent 23 years at our Reepham Road branch, where I was appointed to branch manager. I spent almost 10 years in my managerial role there before moving to Bedford St in August 2013, where I’m now assistant Branch Manager.”

Why do you love working in travel?

“Because I’m working with a subject which really interests me; I love learning new things every day about destinations, every day in my role is different. I love building up a rappor with my clients – we have a lot of repeat customers in the branch and gaining their confidence is so important. They come back to us because they know we’ll find the right holiday for them.”

Where have you travelled to…

“Australia, skiing in Canada, Thailand, Sri Lanka, Mauritius, the Maldives, South Africa, Tunisia, Florida, Caribbean islands Barbados (3 times – I got married there!) St Lucia, Grenada, St Vincent, Cuba, Sardinia, Sicily, all of the Canary Islands, all of the Balearic islands, the Greek Islands of Corfu, Kefalonia, Skiathos, Samos, Peloponnese, Mykonos, Santorini, and Thassos, and virtually all of Europe - my family roots are in Austria so I have a great passion for this part of the world, and have a lifetime of travel experience through the beautiful European lakes and mountains.”

Where are you off to next?

“I’m off on holiday to the island of Sal in Cape Verde with my husband – it’s somewhere I’ve never been before so I’m curious to explore, and it’s perfect because I’m after a bit of winter sun and beach.”

Travel wish list..

I’d love to see more of Africa – even though I’ve been before, there’s still more I’d love to see. I love the overall experience; the animals, culture and it’s such a beautiful country. I want to go back and see Victoria Falls – one of the wonders of the world.”

Favourite holiday destination and why?

“It has to be Africa – it’s beautiful! The landscape, countryside, ocean and beach… everything you could want. Cape Town is one of the best cities I’ve ever been to. I love the wildlife aspect too.”

Favourite travel memory and why?

“Walking with Cheetahs in South Africa – we visited an animal sanctuary where you could see wild cats; we were able to get up close to the Cheetah’s and even take them for a walk! The one to one experience with them was amazing – I loved it.”

When I book a holiday for a customer, I always…

“Treat every customer how I would like to be treated; showing that I really care about their trip, and want to make their holiday special.”

Top Travel Tip?

“Pack any medication you may occasionally need at home, as you can’t always easily get hold of things like hay-fever tablets abroad.”

Book with me because…

“I am passionate about travel and arranging holidays for clients. With my wealth of knowledge and experience of travel (particularly to Greece, the Caribbean and Africa) I enjoy finding the right holiday for my clients, whether it’s a Safari, laying on a tropical beach or looking for a bit of culture.”

Never travel without…

“English tea bags (as the tea abroad is never quite the same), and I always take my holiday slippers – in hot destinations the floors are often tiled and I love having soft slippers on my feet!”

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